Strategy
and key figures
Our business development strategy is in line with the group’s objectives and will ensure steady growth in terms of turnover and profitability, allowing for future investments. At the same time, we strive to foster a responsible business model and to establish ourselves as a social impact company.
« Now more than ever, it’s essential for businesses to look for the future and engage in meaningful projects. Our company’s vision is constantly evolving to adapt to the challenges of today and tomorrow. We are committed to this responsible course of action. Our goal is to remain a leader in the service industry while continuing to develop our social impact approach.. »
Emilie de Lombarès
Chairman of the executive board
A sustainable company
Development strategy
In the interest of shareholders, we’ve established a clear course of action for the year ahead. It can be summarized in five key points.
Maintaining our financial independence
Onet’s long-term development strategy is built around a strong desire to remain independent. We believe that our company’s result will create opportunities for future growth. Financial independence gives us the freedom to take new projects while staying true to our values.
Consolidating our positions in France and abroad
In order to consolidate operations, we need to strengthen our market positions, increase volume and continue to develop sector-specific expertise and technical strengths. This desire may lead us to deploy in businesses that improve our positions in the value chain of certain strategic client sectors, without abandoning our traditional businesses.
Upholding the true meaning of “service”
We’ve been a service company from the very beginning. Our aim is to provide innovative solutions for clients, drawing from our experience in different sectors and our unique third-party perspective. Every day represents a new opportunity for the Onet team to provide outstanding service for our clients.
Striving for excellence in all of our businesses
We continue to lead the pack in every area of our operations. Client trust and satisfaction are important to us, which is why our team strives to bring value to each project we undertake.
Increasing our social impact
Our group already provides essential services that contribute positively to society as a whole. But we want to establish ourselves as an impact company. In other words, we’d like to be able to track and measure all of our activities in terms of their social, societal and environmental contributions.
A wealth of expertise and diversity
International
development
Today, Onet has become an international engineering firm and service provider.
Our group has business locations in 9 countries, with clients in more than 20 countries worldwide.The Onet group’s international approach is both proactive and rational.
Our acquisitions and partnerships reflect a choice to work with people who share our core values. Onet exports its technical know-how and business values while supporting local expertise and culture.
International
development
Today, Onet has become an international engineering firm and service provider.
Our group has business locations in 9 countries, with clients in more than 20 countries worldwide.The Onet group’s international approach is both proactive and rational.
Our acquisitions and partnerships reflect a choice to work with people who share our core values. Onet exports its technical know-how and business values while supporting local expertise and culture.
Innovation
Onet’s approach to investment in innovation has always reflected the group’s strong commitment to current social and environmental issues. In this way, we are constantly evolving as a company.
Over the last five years, the digitalization of our processes has greatly accelerated this evolution and has become a priority for the group. Innovation also means proposing new approaches and services adapted to the changing needs of clients.
The Onet group is actively involved in business networks dedicated to innovation, including the Paca Innovation Club, the Safe Cluster and Capenergies.
Our main areas of innovation
Our company’s processes are currently being digitalized through investments of millions of euros. This has involved a restructuring of our internal IT department, which is now called the Information Services, Digital Processes and Innovation Board. Over the next few years, we will be investing in the recruitment of digital project managers and transition support resources, especially where cultural changes are concerned. New projects are also being implemented between now and 2025, in areas such as smart cleaning, augmented reality, artificial intelligence and big data.
In recent years, Onet has also invested heavily in the development of digital projects for our clients. These include a wide range of mobile applications dedicated to performance, service quality standards and traceability.
Onet is also at the forefront of the movement to integrate technological solutions into our business processes, making use of smart connected products, robotics, cobotics, and augmented and virtual reality platforms. We’ve also been implementing innovative and highly efficient technical processes such as cryogenics, non-destructive testing processes, primary circuit tests for nuclear facilities and laser cutting techniques for dismantling equipment in contaminated areas.
In today’s market, the quality of products and services alone will not give a company an advantage over its competition. This is why Onet has decided to implement a strategy that puts the user experience first. Such user-based approaches have become indispensable for businesses.
At Onet, we provide our clients with value-added information to which they might not otherwise have access. For example, we recently conducted a study with the market research group Ipsos, entitled “Cleanliness in the everyday life of French people“, as well as other customized surveys on behalf of our clients. Acting as true consultants, we try to develop solutions that are best-suited to their tenants or customers.
Here are a few concrete examples of solutions meant to enhance quality of life for tenants:
- Biogistic: a comprehensive and sustainable cleaning solution that combines technical and environmental performance
- Connected toilets: adaptable cleaning services that use data from connected sanitary devices.
- Daytime work schedules: Onet has developed a specific process that makes this approach a win-win solution for all
The Onet group aims to have a positive impact on the environment by developing new services related to onsite waste treatment and recovery, water use optimization, effluent reduction, biotechnological solutions and decarbonized energy systems.
A concrete example of innovation in the circular economy: Biogistic
In 2017, Onet made major logistical changes to its cleaning division with the introduction of Biogistic, a solution based on the principle of reusing empty bottles instead of throwing them away. This program has allowed the group to reduce its plastic consumption by one-third, when compared to conventional cleaning processes.
Following a complete review of our company logistics, we’ve changed the way we purchase and use cleaning products. Technical solutions have also been implemented, including the Dilumob process of portion-controlled dilution. This technique has already been used in more than a hundred Onet cleaning service locations.