Strategy
& key figures
Our development strategy is in line with the Group's ambitions: to remain a sustainable company with constant growth in sales and the profitability needed for new investments, and to make Onet a company with impact.
"Today, more than ever, companies need to project themselves, commit themselves and give meaning to their activities. Our corporate vision is evolving to meet the challenges of today and tomorrow. It is a committed course for Onet. It supports our project for a company with impact, a benchmark for our service businesses, and will set us apart from the rest.
Emilie de Lombarès
CHAIRMAN OF THE BOARD
A group
group
Development strategy
Our course, derived from the vision of our shareholders, is based on 5 key ideas that will guide our positions over the coming years.
Maintaining our financial independence
Onet's development strategy is a long-term one, built around a single ambition: to remain an autonomous, independent group that uses its results to provide the means for growth. Financial independence gives us the freedom to undertake, while respecting our values.
Consolidate our positions in France and abroad
To consolidate our business, we need to strengthen our market positions, in terms of both volume and expertise, with accentuated sectoral prisms and different levels of technical expertise. This may lead us to expand into businesses that can improve our positions in the value chain of certain strategic customer sectors, without abandoning our traditional businesses.
Affirming a sense of service
We've always been a service company. The very essence of service is to satisfy our customers by seeking out solutions they might not have imagined, thanks to our third-party perspective and the experience we have acquired in our different sectors of activity. This spirit of service has always united and animated us on a daily basis.
Setting the standard in our businesses
Onet's ambition is to be and remain the benchmark in each of our businesses; to be recognized by all our customers for the value we deliver, in particular through the role and missions we entrust to our employees.
Becoming an impact company
Our company, through the essential role of the services it offers, is already making a positive contribution to the evolution of society. Tomorrow, we want Onet to become a company with an impact: in other words, our contribution to social, societal and environmental issues should be monitored, measurable and apply to all our activities.
Diversity and wealth of skills
Innovation
Onet's investment in innovation has always reflected the Group's strong commitment to the major issues of the day, and a constant desire to move forward. The digitization of processes has greatly accelerated the evolution of the company's businesses over the past five years, and is a priority for the Group.
Innovation also means proposing new approaches and services adapted to customers' changing needs.
The Onet Group actively participates in business networks dedicated to innovation, such as Club Innovation Paca, Safe Cluster, Capenergies...
Our main areas of innovation
The company is currently undergoing a digitization process, with significant investments amounting to several million euros. This has necessitated a new internal organization of the IT department, now called DSINI for Direction des Systèmes d'Information, du Numérique et de l'Innovation. The recruitment of digital project managers, the reinforcement of support for change, particularly cultural change, and new projects up to 2025 such as smart cleaning, augmented reality, artificial intelligence, big data... are the focus of numerous investments underway or planned over the next few years.
On the customer side, Onet has invested heavily in recent years in the development of digital projects to meet the challenges of digitalizing our customers. The most advanced projects include a wide range of mobile applications dedicated to performance, service quality and traceability.
Onet is also at the forefront of the integration of technological solutions into our businesses (intelligent connected objects, robotics and cobotics, augmented and virtual reality, etc.) and implements innovative, high-performance technical processes (cryogenics, non-destructive testing processes, leak testing of primary circuits in the nuclear sector, laser cutting processes for dismantling in contaminated areas, etc.).
Since product and service features alone are no longer enough to make the difference, Onet has put the user experience at the heart of its approach. It has become an essential element.
Thanks to the study on " cleanliness in the daily lives of French people" carried out with Ipsos and the customized studies carried out on behalf of its customers, Onet is in a position toprovide value-added information that customers don't have, and thus to take a real consultancy approach to developing the most appropriate solutions for their occupants/customers.
Here are a few concrete examples of solutions for the well-being of occupants:
- Biogistic : A comprehensive sustainable cleaning solution combining technical and environmental performance
- Connected sanitary facilities: cleaning services tailored to your needs, thanks to analysis from connected objects.
- Daytime work: Onet has developed a specific process that makes this solution a win-win situation.
The Onet Group is working to have a positive impact on the environment by developing new services such as in-situ waste treatment and recovery, optimizing water consumption and limiting cleaning effluents, implementing biotechnological solutions and using low-carbon energies...
A case study in circular economy innovation: Biogistic
In 2017, Onet changed the logistics of its cleaning business by implementing a solution: Biogistic, based on the simple principle of reusing empty bottles instead of throwing them away. This change has enabled the Group to reduce its plastic consumption by 1/3 on conventional cleaning services.
The logistical organization of cleaning services has been completely overhauled, from the purchase of products to their use. A technical solution for controlled dilution - Dilumob - has been implemented in around a hundred of our cleaning agencies.