Encouraging daytime working, for greater social responsibility in our cleaning services

A responsible approach with many benefits

At the end of the 2000s, the cleaning sector began to raise awareness of daytime working. In 2009, the Fédération des Entreprises de Propreté included the development of daytime/continuous working among the 51 actions of its sustainable development program.

Convinced that this commitment contributes to enhancing the value of the cleaning profession by changing the way occupants look at it, and promoting recognition of the work carried out by professionals in the sector, we offer our customers the opportunity to set up this type of organization on their site, so that everyone involved can reap the benefits. 

As Serge Loubet, our Branch Manager at Onet Cleaning and Associated Services in Agen, puts it, "The Onet Group wants to become and to be a force for proposal to see our customers and to take steps with them to improve the quality of work and the quality of life of our employees."

The advantages of daytime working are numerous, not only for the cleaning contractor and his teams, but also for the customer and his end-user.

In fact, by optimizing our agents' interventions, we can adjust our service to the pace of activity on our customer's site. Benoit Theuillon, Head of the Reception, Accommodation and Security Department at the Ecole nationale d'administration pénitentiaire, comments: "From a practical point of view, it's essentially a question of responsiveness. And from a social point of view, it's clearly an improvement in staff living conditions.

Benoit Theuillon also emphasizes the fact that by applying daytime working, " links are created, discussions, exchanges, sharing and getting to know each other", which is established "between two worlds that don't know each other at all, and which can rub shoulders in a meaningful way".

Noura Zegar, Team Leader at Onet Propreté et Services in Agen confirms : "Before, we were alone, we didn't see anyone. Now it's different. You see the staff, you're in contact with them. There's a big difference. I'd rather be seen than not seen."

This establishes a genuine relationship of trust between those who provide the service (the cleaners) and those who benefit from it (the customer's users).

Social cohesion is developed. As Serge Loubet points out, "There's coactivity. So this activity necessarily implies knowledge. They now know who's working in their office. It creates a sense of proximity, and it's a win-win situation.

This approach also helps to reduce environmental impact, for example, by enabling cleaning operatives to take advantage of public transport or by limiting the number of journeys they make, thanks in particular to the grouping of operatives' working hours. As our cleaner Ounessa Bouakkaz points out "For me, it's completely changed because I live in the countryside and I used to make the journey 4 times. Now I only have to do it 2 times.