[Infographie]Results of the 2023 satisfaction survey:
9out of 10 customers satisfied with the services ofOnet Security
Onet is committed to a transparent and responsible relationship with its customers.
It is in this context that the Group regularly conducts customer satisfaction surveys.
With this in mind, our French human and electronic security subsidiary, Onet Security, launched a new survey in early 2023 to assess customer satisfaction levels, identify strengths to be maintained and target areas for improvement.
9 out of 10 customers satisfied withOnet Security services, including more than 1/3 very satisfied
- Tuesday May 09, 2023
- - Onet Security
Things to remember
- More than 8 out of 10 customers are satisfied with the relationship, including 42% who are very satisfied.
- Onet Security is perceived as an expert, efficient and responsive company, whose employees' know-how is recognized.
- Each barometer is the subject of a concrete action plan to improve the least satisfactory points.
Priority actions to meet their expectations even more effectively: communicate more on innovations, anticipate and advise even more, and further improve service control.
