Reporting to the Contract Manager, you will be one of the guarantors of the customer's contract, organizing, coordinating and supervising technical interventions and services in accordance with quality, safety and environmental standards and operating requirements, with the aim of satisfying the customer.

Your key responsibilities:

- Plan, implement and manage all technical services in accordance with contractual requirements and current quality standards
- Guarantee compliance with service levels and the achievement of contractual objectives (KPIs)
- Manage relations with subcontractors and monitor external service providers
- Apply and control risk management procedures
- Participate in the site's financial monitoring.

Health, Safety & Environment :

- Implement and enforce the Health & Safety policy
- Deploy and lead the site's environmental and citizenship policy
- Implement a governance plan and regularly monitor performance and customer satisfaction

Continuous improvement & contract management :

- Contribute to contract development and act as technical advisor to the customer

Management & Human Resources :

- Organize, coordinate and mobilize internal and external teams
- Lead team life: briefings, meetings, evaluations, training sessions

Your assets

With a higher education background (technical, management, or equivalent), you have solid experience in managing multi-service or multi-technical sites, ideally in a demanding environment.

Skills and know-how :

- Excellent command of operational management and contractual follow-up
- Knowledge of risk management procedures and H&S policies
- Ability to manage service providers and maintain a lasting partnership
- Comfortable managing the finances of a site
- Good analytical skills and ability to use performance indicators
- Proven experience in managing multi-disciplinary teams

Personal qualities :

- Natural leadership, organizational skills and initiative
- Taste for the field and sense of customer service
- Ability to federate, motivate and support teams
- Analytical, rigorous and results-oriented
- Excellent interpersonal and communication skills
- Spirit of continuous improvement and consultancy

Languages :

Fluency in professional English is mandatory

Joining Onet also means adhering to the values of "Listening, Respect, Audacity" which are the foundation of our Group and guide our actions on a daily basis.

Onet has been committed to diversity and disability for many years. With equal skills, Onet recruits and recognizes all talents.

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

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