Reporting to the Director of the Onet Services Industries Agroalimentaires Bretagne agency, you will manage a portfolio of clients in the food industry cleaning sector. Acting as a genuine liaison on the ground, you will be responsible for ensuring the quality of services, customer satisfaction, and the performance of your teams.
This position is available as part of the agency's expansion.
Your missions are as follows:
Management :
- Lead, supervise, and support operational teams at various client sites
- Unite employees around the objectives of quality, safety, and performance
Technology:
- Organizing and coordinating construction sites: staff planning, equipment and product management, setting work schedules
- Ensure strict compliance with specifications and requirements specific to the agri-food sector.
Commercial :
- Be the primary contact for customers and ensure regular communication.
- Ensure their satisfaction and contribute to the agency's revenue growth (quotes for additional or exceptional work).
Management / Administration :
- Analyze project results and monitor performance indicators
- Carry out site reviews in collaboration with the Agency Management
Human resources management :
- Participate in the recruitment, integration, and training of agents
- Manage personnel administration (contract requests, leave, etc.) and track attendance records.
Health and safety :
- Participate in the development of prevention plans
- Monitor authorizations and ensure compliance with QHSE procedures on sites
Benefits of the position :
Fixed salary over 13 months
Variable remuneration
Profit sharing
Company car
Seniority benefits (additional leave + bonuses)
Internal training courses via Onet University (4 certification/degree programs)