X

To country sites

France
onet.fr
Luxembourg
onet.lu
Spain
onet.es
United States
epm-inc.com

[Infographic] Satisfaction survey results:
9out of 10 customers satisfied with Sinteo's services

Onet is committed to a transparent and responsible relationship with its customers. As part of this commitment, the Group regularly conducts customer satisfaction surveys. In line with this approach, Sinteo, Onet's subsidiary specializing in sustainable real estate consulting and engineering, launched a survey at the end of 2023 to assess customer satisfaction, identify strengths to be maintained and target areas for improvement. 

 

9 out of 10 customers satisfied with Sinteo's services, including 37% very satisfied.

Things to remember

  • 89% of customers recognize the expertise of Sinteo employees
  • 90% satisfied with the quality of sales proposals and 88% with the quality of deliverables
  • 90% of customers surveyed are satisfied with value for money
  • Sinteo is seen as a leader in sustainable construction and innovation by 9 out of 10 customers.
  • Priority actions to meet their expectations even more effectively: continuous innovation and greater responsiveness

Take a look at the survey results: 

Survey conducted among Sinteo customers from October to December 2023. 76 customers responded to the survey.

About Sinteo

 

Sinteo, an Onet subsidiary, advocates a global, cross-disciplinary approach to sustainable real estate, bringing its expertise to every stage in the life of a building. Its fields of study are numerous, diversified and complementary:

  • Environmental project management

Advise, optimize and design an environmental project for the construction or renovation of a building

  • Technical project management

Innovate within a thermal, HVAC and BMS design office in the service of environmental quality

  • Operations professions

Managing and improving the environmental performance of existing buildings