[Infographic] Satisfaction survey results:
86% of customers satisfied withOnet Security services
Onet is committed to a transparent and responsible relationship with its customers.
It is with this in mind that the Group regularly conducts customer satisfaction surveys. As part of this dynamic, Onet Security has launched a new survey to assess customer satisfaction levels, identify strengths to be maintained and target areas for improvement.
Nearly 9 out of 10 customers satisfied with Onet Sécuritée's services.
- - Onet
Things to remember
- 89% are satisfied with our sales offers, particularly their technical relevance.
- More than 8 out of 10 customers are satisfied with the service, its follow-up and the quality of their relationship with Onet Security.
- Onet Security is perceived as an available, responsive company, whose agents' know-how is recognized by our customers.
- Each barometer is the subject of a concrete action plan to improve the least satisfactory points.
- Priority actions to meet their expectations even more effectively: communicate more on our innovations, further improve service control and optimize our reporting and monitoring documents.
DISCOVER THE SURVEY RESULTS IN PICTURES
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