Job offer OPERATING MANAGER F/H CDI Nord (59)

Operations
Ensure that services are provided in compliance with quality, safety and deadline standards.
Organize and monitor staff scheduling.
Check work performed and validate items for invoicing.
Optimize tools, procedures and working methods.
Identify risks and propose corrective actions.
Ensure activity reporting and incident management.

Business development
Maintain regular customer relations and ensure customer satisfaction.
Manage complaints and implement corrective actions.
Identify customer needs and propose appropriate solutions.
Participate in invitations to tender, quotations and site reports.
Monitor profitability and suggest areas for improvement.

Personnel management
Participate in recruitment, integration and administrative follow-up of personnel.
Monitor absences, on-call duty and individual performance.
Identify potential and contribute to skills development.

Management
Organize, manage and lead the teams within its scope.
Maintain a good social climate and empower employees.
Conduct annual performance reviews and support career development.
Ensure compliance with rules, procedures and legal obligations.

Your assets

Initial experience in operations and management is required.

You have good interpersonal skills. You know how to adapt to different situations and how to anticipate. You are capable of analyzing situations, drawing up relevant reports and making proposals. You are able to manage your teams with a constant concern for proximity, with a view to ensuring reliability and loyalty.

Onet has been committed to diversity and disability for many years. Onet recruits and recognizes all talents.
This position

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

Corporate reception, event reception, PHMR reception and assistance: our hosts and hostesses welcome with professionalism, a smile and expertise, to provide the best possible visitor experience, whatever the environment. Onet Accueil is part of the Onet Group, an international service and engineering group with 80,000 employees.

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