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As part of the Onet Accueil agency, you will be assigned to one of our clients' sites in Vitrolles
As a key driver of performance and continuous improvement, the mission is to transform operational data, feedback from the field, and customer expectations into concrete actions that lead to sustainable improvements in service quality, user experience, operational efficiency, and compliance with contractual commitments.
As such, your main tasks will be :
- Performance Management
- Continuous improvement
- Quality Control and Troubleshooting
- Operational Coordination
- Resource planning and optimization
- Skills Development
Hours: 35H per week
Permanent Position to be filled as soon as possible.
You are comfortable working with computers and handling computer data. You have strong analytical and synthesis skills.
You have a hands-on approach, are curious, and take the initiative.
Knowledge of service-related fields would be a plus.