Job offer Operations manager F/H CDI Haute Vienne (87)

Reporting to the Regional Manager, you will optimize the quality of execution of our commercial commitments and the profitability of our operations, while respecting the rules and procedures in force within the company, with a view to continuous improvement and development.

It involves managing and supervising customer accounts within a dedicated geographical area, with a high degree of autonomy and responsibility.

The activity includes both operational management and purely administrative or analytical tasks.

In this capacity, your various missions revolve around 4 axes:

- Business organization
- define operational strategy
- lead and monitor Quality policy
- manage Safety
- supervise purchasing, orders, customer invoicing...

- Operational management
- recruit, lead, mobilize and coordinate teams
- monitor the integration of new employees
- conduct professional interviews and appraisals
- approve employment contracts and amendments
- manage disciplinary files

- Customer relations
- maintain a regular relationship with customer contacts
- actively participate in various contract reviews
- implement loyalty actions
- identify and exploit development opportunities

- Management
- take part in drawing up the budget in compliance with guidelines, and monitor and control its implementation
- analyze key indicators in order to draw up progress plans
fill in dashboards and ensure reporting

Your assets

Trained to degree level (Bac +4/Bac+5), you have proven experience in customer portfolio management and team management, ideally acquired in the service sector.
You have excellent interpersonal and listening skills, and are able to put forward suggestions to your customers and teams to improve service quality and resolve any problems that may arise.
A good communicator with a strong team spirit, you have demonstrated your leadership skills as an operational manager.
You have a sound knowledge of labor law as well as financial management and analysis.
You have a good command of IT tools. Regular travel is required in the Limousin/Centre Val de Loire region.

Joining Onet also means adhering to the values of "Listening, Respect, Audacity" which are the foundation of our Group and guide our actions on a daily basis.

Onet has been committed to diversity and disability for many years
. Onet recruits and recognizes all talents.

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

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