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The Workplace Manager is responsible for the operational management and quality of services related to the work environment at the client’s site, located in Paris’s 8th arrondissement.
He ensures the smooth day-to-day operation of the site, the proper fulfillment of contractual obligations, and customer satisfaction. He coordinates operational teams and service providers, oversees human resources and QHSE compliance, and ensures that expenses are kept under control in accordance with contractual commitments.
As the client’s primary point of contact, he coordinates efforts among the various departments and contributes to the continuous improvement of services, the optimization of the services offered, and the development of new solutions that meet the client’s needs.
Main tasks
Qualifications
A college degree (Bac+2 to Bac+5) in facility management, workplace management, general services management, real estate, hospitality, operations management, or a related field.
Significant professional experience in a similar role may compensate for a different educational background.
3 to 5 years of experience in workplace management, facility management, general services, or commercial property management is required.
Proven experience in coordinating service providers and monitoring contractual obligations.
Experience in team management, operational management, and budget oversight.
Experience in an international or multi-site environment is a plus.
Skills required
Proficiency in the principles of general services management and the workplace environment.
Ability to manage a service contract and ensure compliance with contractual obligations.
Skills in vendor management, tracking quotes, orders, and invoices.
Ability to monitor budgets, analyze expenses, and review rebilling items.
Strong knowledge of HR processes and the administrative coordination of teams.
Knowledge of QHSE requirements, safety regulations, and site-specific obligations.
Ability to organize and monitor audits, prevention plans, and action plans.
Proficiency in office software and tools for reporting and operational monitoring.
Skills in project management and coordinating with multiple stakeholders.
Strong commitment to service and customer satisfaction.
Strengths
Diligence, organization, and the ability to anticipate.
Excellent interpersonal skills and professional communication.
Independence, responsiveness, and the ability to take initiative.
Ability to manage priorities and handle unexpected situations.
Ability to bring teams together and coordinate stakeholders with diverse responsibilities.
Diplomacy, discretion, and the ability to handle sensitive situations.
Analytical mindset, proactive approach, and a focus on continuous improvement.
Sense of responsibility and the ability to make decisions within one’s scope of authority.