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QSE Management System:
- In conjunction with the Agency Director, define QSE objectives and indicators, and manage the Dashboard
- Work with the Branch Manager to develop certifications for their branch
- Ensure control and compliance with national and regional documents, and manage agency-specific documentation
- Ensure the planning, monitoring, and documentation of QSE prevention plans and interventions (quality controls, informational sessions, QSE inspections, behavioral inspections, customer visits, etc.)
- Analyze reports from staff meetings, QSE inspections, behavioral inspections, quality controls, customer visits, equipment reports, alert forms, audit reports, customer surveys, etc.
- Propose and monitor corrective, remedial, and preventive actions, and manage the Action Plan
- In collaboration with stakeholders, analyze the causes of QSE non-conformities (accidents, complaints, deviations, etc.)
- Track training and keep authorizations up to date
- Conduct internal audits (HSE regulations, ISO 9001, MASE, etc.) at other branches
Facilitation and Management:
- In conjunction with the Agency Director, lead the national, regional, and local QSE policy within the agency
- In conjunction with the Agency Director, facilitate QSE meetings
- Assist agency teams by providing QSE support
- Develop QSE information and awareness materials (alerts, posters, etc.)
- Provide line management for any QSE Assistants and Site QSE Coordinators
Health, Safety, and Environment:
- Participate in the Health, Safety and Working Conditions Committee (CSSCT) as a permanent invitee
- Conduct briefings and site audits (QSE inspections, behavioral inspections, knowledge refresher sessions, etc.)
- Manage the single document and the environmental analysis
- Monitor periodic inspections of materials, vehicles, and equipment
- Monitor workplace accidents and occupational illnesses and manage the internal workplace accident and occupational illness software
Quality and Customer Follow-Up:
- Conduct client visits and meetings
- Conduct customer satisfaction surveys
- Participate in commercial presentations and draft QSE sections for specific local commercial proposals
Professional or QSE/ESH Certifications. Self-taught candidates with 4–5 years of experience; we expect attention to detail, reliability, discretion, organizational skills, responsiveness, and potential leadership abilities.
Performance Criteria: Status and progress of QSE objectives and indicators, results of evaluations and audits, compliance of managed tables and files, implementation and renewal of agency certifications
Career Opportunities: Operations roles: Area Manager, Operations Assistant, Operations Manager… Support roles: Administrative Assistant, DR QSE Manager…