[Infographic] Results of the 2024 satisfaction survey
+ 8 out of 10 customers satisfied with Onet Logistique's services

Things to remember

• 92% of customers are satisfied with their relationship with Onet Logistique
• 92% are satisfied with our sales offers, and in particular with their technical relevance.
• Handling exceptional requests and operational management of teams are strengths emphasized by our customers.
• Onet Logistique is perceived as an available, responsive company, whose agents' know-how is recognized by our customers.
• Each barometer is the subject of a concrete action plan to improve the least satisfactory points.

Priority actions to better meet their expectations:

• optimize our reporting and monitoring documents,
• communicate more on our innovations and anticipate and advise ever more.

Take a look at the survey results