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Onet Cleaning & Facility Services is hiring for its Toulouse office:
Customer Service Representative (M/F) – Work-Study Program
Reporting to a Senior Account Manager, your responsibilities will include the following:
Operation :
Help organize various projects, supervise operational teams, and monitor the quality of our on-site services.
Ensure that specifications are properly followed and that QHSE standards are met.
Track equipment orders.
Manage and monitor work hours, assist with recruitment, submit contract requests to the administrative department, and assist with time tracking.
Propose and implement improvement and/or corrective actions, particularly during monthly operational meetings.
Assist the Account Manager in monitoring key performance indicators.
You are enrolled in a cleaning services training program leading to a BTS degree and have some initial work experience.
You are reliable, have strong interpersonal skills, are proficient in Microsoft Office, and are customer-oriented.
Joining Onet also means embracing the values of listening, respect and boldness that underpin our Group and guide our day-to-day actions.
Onet has been committed to diversity and disability for many years. Onet recruits and recognizes all talents.