Job Opening: Station Manager – Marseille Airport (M/F) Permanent Position, Roissy, France

Reporting to the Executive Management, the Provincial Operations Director oversees and coordinates all operational activities at our regional airport locations. Serving as a key strategic link between Executive Management and the airport locations, he or she actively contributes to business development, customer satisfaction, and the growth of the company’s results.

Your tasks :

Airport Operations Management

Oversee and coordinate the operations of the various regional stops.
Ensure that services are performed properly in accordance with contractual and regulatory requirements.
Ensure that operational standards are followed across the entire network.
Monitor operational performance indicators and implement the necessary action plans.
Support teams in their efforts toward continuous improvement and process optimization.

Management of Port Managers

Supervise, lead, and support the Operations Managers (Station Managers).
Set individual and team goals and monitor progress toward them.
Develop the managerial skills of management teams.
Participate in the recruitment process for strategic positions and support career development.
Promote cohesion, engagement, and a culture of performance.

Financial Management and Performance Management

Ensure the financial management of all airports within its jurisdiction.
Monitor budgets, analyze results, and ensure that financial goals are met.
Optimize human and material resources to improve the profitability of operations.
Identify performance gaps and implement appropriate corrective actions.
Participate in the budget-building process and business forecasting.

Business Development and Customer Relations

Maintain strong relationships with airlines, airport operators, and local partners.
Participate in trade negotiations and in responses to requests for proposals.
Identify new growth opportunities on regional platforms.
Ensure customer satisfaction, loyalty, and the growth of the customer base.
Handle sensitive situations and customer escalations.

Quality, Safety, Security, and Environment (QSSE)

Ensure compliance with airport regulations, security requirements, and internal procedures.
Promote a culture of safety and security among all teams.
Oversee audits, inspections, and related action plans.
Ensure compliance with applicable certifications and standards.
Implement continuous improvement initiatives at stopover locations.

Reporting and Strategy
Provide regular reports to senior management.
Analyze the operational, financial, and social results within one’s area of responsibility.

Your assets

Advanced degree (5 years of post-secondary education) in business administration, aviation, engineering, logistics, or management.
At least 8 to 10 years of relevant experience in the airport industry, including several years in multi-site management roles.
Proven experience managing airport managers or operations managers.
Thorough knowledge of airport support services, air transportation, or services related to the airport environment.
Strong skills in financial management and profit center management.
Proficiency in reporting and performance analysis tools.
Fluent in business English.
Unifying leadership.
Excellent organizational and planning skills.
Strong focus on customers and results.
Ability to manage multi-site organizations.
Analytical and decision-making skills.
Ability to handle demanding and operational environments.
Availability and nationwide mobility.

Reports to:
General Management / Operations Department.

Direct management:
Operations Managers (Station Managers) at regional hubs.

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

For over 55 years, Onet Airport Services has been a major partner of major international airlines and French airports. Our teams work with customers on all types of aircraft (commercial, cargo or private), on baggage management, on all runway and crossing services, and on cleaning services. Onet Airport Services is part of the Onet Group, a service and engineering group with 80,000 employees.

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