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Reporting to the Project Manager and the Operations Department, we are seeking a warehouse management system specialist who will ensure the system runs smoothly, support the operational teams, and help optimize logistics processes.
Your responsibilities will include the following:
WMS Operational Support:
- You provide day-to-day user support,
- You diagnose and resolve WMS-related issues,
- You handle discrepancies (inventory discrepancies, system freezes, etc.),
- You will assist field teams in using the tool.
Administration and configuration:
- You configure the WMS (storage locations, workflows, management rules),
- You update the data (products, customers, databases),
- You manage user permissions and access,
- You will manage the interfaces with the ERP and other systems.
Continuous improvement :
- You analyze existing logistics processes,
- You identify malfunctions,
- You propose optimization measures,
- You help improve operational productivity and reliability.
Projects & Deployment:
- You will participate in WMS deployment projects,
- You perform functional tests,
- You will draft procedures and user guides,
- You train users.
Monitoring & reporting:
- You will monitor incidents,
- You analyze key performance indicators (KPIs),
- You produce regular reports.
Your profile:
- A college degree (2–5 years of higher education) in logistics, supply chain management, computer science, or a related field,
- Experience in a logistics environment, ideally in warehouse operations,
- Experience with a WMS (Reflex, SAP EWM, Manhattan, etc.) is preferred, or a strong interest in business software tools,
- Strong knowledge of logistics processes, including an understanding of workflows and operational challenges,
- Analytical and problem-solving skills, particularly in an operational setting,
- Proficiency with computer tools and the ability to adapt to different systems,
- Ability to support and train users, with strong teaching skills,
- A commitment to service and hands-on experience, with a desire to be closely involved in day-to-day operations,
- Responsiveness, attention to detail, and strong organizational skills,
This position is subject to administrative investigation.
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