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Reporting to the Project Manager and the Operations Department, we are seeking a warehouse management system specialist who will ensure the system runs smoothly, support the operational teams, and help optimize logistics processes.
Your responsibilities will include the following:
WMS Operational Support:
- You will provide daily user support,
You diagnose and resolve incidents related to the WMS.
You manage anomalies (stock discrepancies, blockages, etc.),
- You support field teams in the use of the tool.
Administration and configuration:
- You configure the WMS (locations, flows, management rules),
- You update data (items, customers, repositories),
You manage user rights and access,
- You monitor interfaces with the ERP and other systems.
Continuous improvement :
- You analyze existing logistics processes,
You identify malfunctions,
- You propose optimization initiatives
You contribute to improving the productivity and reliability of operations.
Projects & Deployment:
- You participate in WMS deployment projects
- You conduct functional tests.
- You draft procedures and user support documentation.
You train users.
Monitoring & reporting:
- You will ensure incident tracking,
- You analyze performance indicators (KPIs),
- You produce regular reports
Your profile:
- Higher education qualification (Associate's to Master's degree level) in logistics, supply chain, IT, or a related field,
- Experience in a logistics environment, ideally in warehouse operational activities,
- Experience required in using Reflex WMS,
Proficiency in logistics processes, coupled with a comprehensive understanding of operational flows and challenges.
- Analytical and problem-solving skills, particularly in an operational context
- Proficiency with IT tools and ability to adapt to different systems,
- Ability to support and train users, demonstrating strong pedagogical skills
- Service-oriented and practical approach, with a commitment to operational proximity,
- Responsiveness, thoroughness, and organizational skills,
This position is subject to administrative investigation.
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