Job offer Cleaner F/H CDD Cote d'Or (21)

CDI
Full-time :35h/week
Job availability : From July (Date to be defined jointly)
Days worked : Mondays, Tuesdays, Wednesdays, Thursdays and Fridays (occasionally Saturdays, depending on operational needs)
Gross hourly rate: €14.26 (CE1 qualified)
Use and availability of a company car (must have a "B" driving license) and a company telephone.

Job definition:

In compliance with the rules and procedures in force within the company, you will assist the Customer Manager in the management of a customer portfolio, ensuring the quality of execution of commercial commitments.

Your main responsibilities will be to :

- Organize cleaning services, ensuring quality of execution and profitability of the contract.

- Manage teams: replacements, follow-up, clocking in and out, recruitment, integration, training

- Be the customer's primary contact on a day-to-day basis

- Quickly resolve or escalate customer requests and/or complaints,

- Coordinate and implement actions to improve work organization

- Gather all information useful for customer satisfaction and market expansion

- Ensure compliance with safety procedures and rules

- Carry out glazing work, stripping, waxing, carpet shampooing, etc. as required and with assistance.

- Receive and deliver products and materials on site as required.

Know-how :

- Identify improvement solutions for a site and pass them on to line management

- Participate in the recruitment of operational personnel for replacements

- Communicate information useful for the proper execution of services to teams by appropriate means

- Organize your schedule according to your priorities and objectives

- Report all field requests (customers/employees) to line management

- Maintain a good social climate

Knowledge :

- Mastering cleaning techniques

- Have a thorough knowledge of the specific context of each of the sites entrusted to them

- Identify customer needs for ancillary and additional services.

- Apply and enforce hygiene, quality, safety and environmental regulations

- Master the use of in-house applications, software and ERP.

Your assets

Ideally, you will have previous experience in a similar position in the cleaning sector.

You are recognized for your organizational skills, autonomy and ability to listen.

Reactivity, adaptability and discretion will be major assets with your colleagues and customers.

Joining Onet also means embracing the values of listening, respect and boldness that underpin our Group and guide our day-to-day actions.

Onet has been committed to diversity and disability for many years. Onet recruits and recognizes all talents.

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

Are you interested in this offer?

Send my application