Job Opening: Night Operations Manager – Amusement Park (M/F) – Permanent Position

Reporting to the Branch Manager, the Operations Manager is responsible for ensuring the smooth running of operations, the quality of services, and customer satisfaction in a demanding environment that requires responsiveness and quick decision-making.

Night-shift supervision is provided across the three sectors, following a rotation system shared among the three Operations Managers.

The position requires effective communication, strong team cohesion, and complete transparency with the Branch Manager and the Director of Operations.

It also requires a high degree of responsiveness and the ability to make quick operational decisions tailored to the situations encountered.
Job specifics
Night shift: 10:45 PM – 8:00 AM, with the possibility of working until 10:00 AM (to prepare reports)
Work organization:

4 nights worked / 4 days off
Or 5 nights worked / 4 days off
7 days of RTT

In this role, your main responsibilities are as follows:
Management and Organization

Organize, supervise, and lead supervisors and team leaders
Preventing and Managing Conflicts
Implement and enforce the policy established by the Agency Director
Oversee the recruitment of blue-collar workers
Ensure that staff receive training and are qualified
Ensure compliance with job descriptions, internal policies, and disciplinary standards

Operations Management

Organize the work and determine the necessary human and technical resources
Develop schedules and monitor the progress of services
Ensure that the work is carried out properly and that the specifications are followed
Prepare daily activity reports and distribute them

Customer Relations and Development

Maintain regular contact with customers and ensure their satisfaction
Build a relationship of trust with client representatives, elected officials, supervisors, and “village leaders”
Conduct market research and identify growth opportunities
Prepare quotes (using existing templates) and document any additional services

Management and Performance

Implement the action plans defined by management to achieve budget targets

Quality, Safety, and Environment (QSE)

Implement the Group's policies, procedures, and standard operating procedures
Track security-related clearances and authorizations
Ensure compliance with safety guidelines on construction sites
Implement prevention and protection measures
Implement quality procedures within one's scope of responsibility
Conduct and arrange for regular on-site inspections (QSE visits, safety briefings, inspections—whether cross-checked or not—and behavioral inspections)

Your assets

Are you motivated by a dynamic and demanding environment?
You have a bachelor’s or master’s degree in business administration, management, or a related field, as well as at least 2 to 5 years of experience in operations and management. You possess strong organizational and leadership skills, combined with excellent interpersonal skills and a genuine commitment to service.
You are able to handle unexpected situations effectively and make appropriate decisions quickly. Finally, you demonstrate rigor, autonomy, and a strong sense of responsibility.

We offer our high-performing employees opportunities for career advancement and mobility within the group.  

Joining Onet also means embracing the values of listening, respect, and boldness that founded our group and guide our daily actions. 

For many years, Onet has been committed to diversity and inclusion for people with disabilities. Onet recruits and recognizes all talents. 

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

Are you interested in this offer?

Send my application