Job offer: Cleaning Manager – Hospital site M/F Permanent contract Sarthe (72)

Reporting to the Branch Manager, you will serve as the site’s operational point of contact, ensuring the quality of services, customer satisfaction, and contract performance.

This is a very hands-on role that requires a strong on-site presence to support the teams and ensure the quality of services.

Your missions are as follows:

Technology:

Organize site operations: teams, schedules, equipment, and methods
Ensure the quality of care while adhering to hospital hygiene protocols
Monitor website activity and oversee continuous improvement initiatives
Take the initiative to improve organizational efficiency and service delivery

Management and human resources:

Supervise and support team leaders and cleaning staff
Plan work and adjust resources based on hospital activity
Help with the recruitment, onboarding, and training of employees
Maintain a harmonious work environment and prevent sensitive situations

Customer relations and the hospital environment:

Work closely with healthcare executives and hospital departments
Handle customer requests and complaints
Develop action plans and monitor satisfaction
Expand supplementary services (special projects, additional work)

Financial management:

Monitor economic indicators and analyze financial ratios
Analyze and summarize site reports with the Agency Director.
Take steps to ensure the contract is profitable

Health, safety, and compliance:

Participate in prevention plans
Ensure compliance with hygiene and safety regulations and hospital procedures
Ensure that field practices comply with specifications and health requirements.

Advantages :

13-month fixed salary
Variable compensation
Profit-sharing
Service vehicle
Seniority benefits (additional paid leave, bonuses)
Certified training courses through Onet University

Your assets

Know-how :

Proven experience in managing a site or department
Field manager with a schedule that aligns with the team's
Solid experience in contract management, planning, and oversight
Ability to analyze a project status report, monitor key performance indicators, and oversee an action plan through to completion
Proficient with computer software and Microsoft Office
Able to handle a demanding client with both diplomacy and firmness

Interpersonal skills:

Courageous and tenacious
Organized and thorough
Kind but demanding
Listening to teams and customers
Proactive in making proposals to N+1 and the client

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

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