Job offer: Operations Assistant M/F Permanent contract Bas-Rhin (67)

As part of our business development, we are looking for an Operations Assistant to join our agency team and work alongside the Agency Director. Providing administrative and operational support to the agency, you will play a central role in coordinating operational activities.

Reception and administrative duties
Welcoming visitors (staff, suppliers, partners, etc.)
Answering the phone and managing the call log
Collecting timesheets each week from Site Managers (SM) for transmission to the Payroll Service Center based at regional headquarters

Monitoring of operations and works
Monitoring of TE/TS works:

Drafting quotes using the dedicated application
Tracking customer approvals
Scheduling interventions with RS
Managing the schedule for multi-skilled agents

Management of TE/TS billing files:
Verification and validation of all documents required for billing
Monitoring of the billing log

Reporting and coordination
Weekly reporting of unfilled absences at client sites to the billing assistant
Preparation of weekly operational meetings (with the Agency Director and QSE)
Drafting and follow-up of reports and action plans

Operational monitoring
Monitoring of the agency's vehicle fleet
Monitoring and updating of digital tools (Eveoplanning, Justime)
Possibility of carrying out field checks (quality checks, site visits)

Your assets

With administrative training as an assistant manager or significant experience in a similar position, you are proficient in office and planning tools, and demonstrate excellent organizational skills, rigor, and autonomy. You have good interpersonal skills, enabling you to effectively manage multiple contacts, and knowledge of the cleaning or services sector would be an asset.

"Onet has been committed to diversity and disability for many years. Onet recruits and recognizes all talents."

Joining Onet also means adhering to the values of listening, respect and boldness that are the foundation of our group and guide our actions every day.

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

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