Job offer: Housekeeper (M/F) Permanent contract Rhône (69)

Operation

o Organize the site in accordance with the specifications (human resources, equipment, etc.)
o Ensure and monitor the proper implementation of services
o Ensure compliance with QSE procedures and operating methods
o Carry out checks with the support of the agency's Quality, Safety, and Environment Manager
o Ensure that safety instructions, procedures, work instructions, and operating procedures are followed, and that PPE is used
o Analyze site activity data and implement continuous improvement actions
o Monitor the operating account and financial indicators within your scope
o Ensure staff training: qualifications and skills to perform the services
o Carry out weekly checks and send them to the administrative department

Management

o Supervise the site team: team leaders and operations staff
o Welcome and integrate new employees if necessary
o Listen to staff to anticipate problems and find solutions
o Ensure a positive working environment

Equipment management and maintenance

o Manage stocks of products, materials, and PPE, as well as their distribution
o Ensure that the materials and equipment used are in good working order and that periodic checks have been carried out

Customer Relations

o Continuously ensure customer relations and satisfaction
o Manage customer complaints using a computer tool
o Manage requests for concierge-type services

Your assets

KNOWLEDGE
Knowledge of the company and its activities
Knowledge of the healthcare sector
Knowledge of hotel and restaurant management

TECHNICAL SKILLS
Operations management
Team management
Computer skills

BEHAVIORAL SKILLS
Organizational skills
Interpersonal skills
Adaptability
Diplomacy
Commitment
Proactive approach
Leadership

Our business

Onet, a French family-owned group founded in 1860, is an international player in engineering and services. Its more than 70,000 employees work every day to help create ever healthier, safer and more reliable environments.

More about Onet

As France's No. 1 player in Cleaning and Services, we work every day to maintain the hygiene and cleanliness of places of work, transport, healthcare, education, leisure... Our cutting-edge tools and methods support our teams on a daily basis, ensuring our position as a benchmark in the cleaning market. With 62,000 employees and 180 locations worldwide, Onet Cleaning and Associated Services is part of the Onet Group.

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