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Reporting to the Multi-Site Director, we are seeking a Site Manager for one of our clients that provides services at airports.
Your missions will be as follows:
Site management and oversight:
- You manage and oversee the site: team sizing (recruitment, etc.),
- You will compile the weekly reports and send them to the regional office in Roissy-en-France,
- You work with your agency to manage contracts, amendments, bonuses, and overtime, providing the necessary information to the administrative departments for payroll and billing.
- You monitor the site's KPIs to ensure effective management and take corrective action if necessary.
- Ensure that key performance indicators are met and improve customer service,
- You will participate in continuous improvement and operational performance projects led by the Operational Performance Manager.
Management / Operations :
- You manage a team of about 15 employees, including 3 team leaders,
- You are on the ground to ensure that logistics operations run on time and in accordance with the quality and cost requirements set.
- You optimize team organization: you adjust schedules to ensure maximum efficiency.
- You ensure that a good working environment is maintained.
Customer relations:
- In an on-site context, you ensure customer satisfaction.
- You manage the daily interface with him.
Quality, Safety and Environment:
- You ensure that the site complies with absolute security requirements.
The site is open 24/7, but as Site Manager, your work is primarily concentrated during the week.
Your profile:
- Previous experience in logistics in a site supervision or team management role,
- A minimum of two or three years of post-secondary education (or higher) in management, logistics, engineering, or a related field,
- Experience in participating in or managing continuous improvement/operational performance projects is desirable.
- Strong organizational and interpersonal skills, with proven ability to manage and motivate teams,
- Proficiency in the IT tools needed to manage site operations,
- Versatility, sense of responsibility and results orientation,
- Team spirit, active listening and ability to take initiative
This position is subject to administrative investigation.
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