As an Operational Performance Manager, you will work within a regional scope based in Toulouse, comprising several client sites across various industries (logistics, manufacturing, energy). You will report to the Multi-Site Director for your region and work closely with site managers and their operational teams to support performance, process optimization, and the implementation of continuous improvement initiatives.
In this context, your missions are as follows:
METHODS AND PROCESSES MANAGEMENT
- Design of the global supply chain for the company's locations (flow analysis, implementation, organization)
- Preliminary studies for new sites
- Implement continuous improvement projects within one's area of responsibility (5S)
- Manage logistics projects while ensuring compliance with objectives related to safety, quality, cost, deadlines, and personnel
- Help develop and implement the operational action plan for the production system
- Define processes, identify, quantify, and implement operational improvements within their area of responsibility
- Drafts and updates standard operating procedures and work instructions in collaboration with the Q3SE Manager
- Lead optimization efforts in collaboration with operational teams
- Participate in various meetings with clients within your scope, the agency, and the Operational Excellence Department
- Help implement "complex" projects or changes initiated by the client, in collaboration with the Operational Excellence Department
- Help implement digital projects aimed at improving the performance of our services, in collaboration with the IT Department
- Comply with the Integrated Management System and communicate any necessary changes
- Work at various locations, with regular travel, including approximately two evenings per week during the initial phase of assignments
PERFORMANCE In collaboration with the operational teams:
- Ensure that monitoring and management tools are implemented at all sites within its scope (dashboards, charts, KPIs, etc.)
- Analyze trends and performance of KPIs (using 5P, QQOCP, and Ishikawa diagram analysis tools)